Skinologie Studio
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    • Home
    • Gifting
    • CONTACT US
      • Contact Us
      • FAQ
    • PACKAGES
    • Service Menus
      • * SEASONAL SPECIALS *
      • FACIALS
      • HYDRAFACIALS
      • PEELS + ADVANCED SKINCARE
      • WAXING
      • MASSAGE + REIKI
      • BROWS + LASHES
Skinologie Studio
  • Home
  • Gifting
  • CONTACT US
    • Contact Us
    • FAQ
  • PACKAGES
  • Service Menus
    • * SEASONAL SPECIALS *
    • FACIALS
    • HYDRAFACIALS
    • PEELS + ADVANCED SKINCARE
    • WAXING
    • MASSAGE + REIKI
    • BROWS + LASHES

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Frequently Asked Questions

Here you can find information on our policies and the many different services we offer! 

Please call or text us at 219.307.3793 if you cannot find an answer to your question.

we're happy to assist you!

Your appointments are very important to the providers of Skinologie Studio. It is reserved especially for you, and we want to make your experience here as amazing as we can. We understand though, that sometimes schedule adjustments are necessary; therefore, we respectfully require no less than 24 hours notice for cancellations. Please understand that when you forget or cancel your appointment without giving enough notice, we miss the opportunity to fill that appointment time, and clients on our waiting list miss the opportunity to receive services. For this reason, we also require a valid credit or debit card on file to ensure your appointment. Cancellation fees will be charged to the card you provide, and you will always be informed of the charge. Our appointments are confirmed 48 hours in advance, with reminders sent via text leading up to the appointment as well, because we know how easy it is to forget an appointment you booked months ago. 


  • Late Arrivals will receive the reserved time remaining in their appointment. Even if we have to do a lesser service, you will be charged the full amount of the service you had initially booked.
  • Late Cancellations and No Call No Shows will result in a charge equal to 50% of the reserved service amount. We will require you to pay this before you can make any future appointments at Skinologie Studio.
  •  Same Day Appointments made within the 24 hour period will result in a charge equal to 50% of the reserved service amount if canceled.
  • If the payment is denied or contested, we will require the balance to be paid prior to any future appointment bookings at Skinologie.
  • If the cancellation policy is broken up to three times, we reserve the right to require full or partial prepayment for all future appointments.


Thank you for understanding and valuing our time!


As some of our services are scheduled in specific and complicated ways, we do require you to call or text us at 219.307.3793 to book them. This includes most of our packages! 


We require a credit card on file to hold your appointment and for ease of payment. When giving us your card information, you are not paying for your appointment. This is the card we will charge first in instances of a broken cancellation policy or a forgotten payment method. We will never charge your card without your knowledge or your consent. By putting your card on file with us, you consent to being charged per our cancellation policy, and we will always inform you if we do charge the card on file.


Nope! You can bring in gift cards you received 2 days ago or 2 years ago! 


We do make exceptions when necessary, but it's preferred that you pay Maria for her services (cosmetic tattooing, tattoo removal, etc.) in other ways as she uses her own payment system separate from Skinologie. 


Waxing

At Skinologie, we take pride in our ability to keep you comfortable when waxing even the most sensitive areas! By using wax designed for even the most sensitive skin types, products to prep the skin pre-wax and specially crafted waxing techniques, we have found ways to significantly minimize discomfort for our clients! We also have multiple different options to calm the skin post wax, so we can customize our products to our client's specific skin type that leave you feeling smooth and soothed!


It really varies from person to person depending on each individual's rate of hair growth, but the general rule of thumb is 1/4 of an inch or the length of a grain of rice! You should typically wait at least two weeks after shaving to get waxed.


Absolutely! As long as you wear a tampon, cup, or something that contains the fluid in your body, we wax clients on their cycle all the time! There is a possibility your skin will be more sensitive, and you may experience more discomfort than normal during and after the wax, but that's totally normal and nothing to worry about.


  • A regular Bikini Wax service removes the hair that would stick out of a typical pair of bikini bottoms
  • A Teeny Bikini Wax service goes in a bit further, leaving only a small patch of hair around the inner labia so that even the "teeniest of bikinis" would cover it
  • A Teeny Bikini In Betweeny service is the same as the Teeny Bikini, but we will also remove the hair from your behind "in between the cheeks" for a small upcharge.
  • A Brazilian Wax service removes all of the hair from the front and in between the cheeks! 
  • NONE OF THESE INCLUDE A WAX ON THE CHEEKS. If you'd like to have the cheeks included, make sure your service includes "CHEEKS" when booking.


  • A Brow Shaping Wax service includes shaping up the brows to your preference, or when left to our discretion, to the best shape for your face! This includes waxing and/or tweezing around the top, bottom, and middle of your brows, as well as trimming the hairs when necessary! You'll leave with brows that will make all your friends jealous!
  • A Lip Wax service removes the hair from the upper lip.
  • A Chin, Cheek or Sideburn Wax service removes the hair from ONE of those sections. 
  • A Cheeks to Chin Wax service removes the hair from the Chin, Cheeks, Sideburns and Lip. This bundle is easier to book, and saves you a little bit of coin too!
  • A Full Face Wax service is the same as the Cheeks to Chin, but includes a Brow Shaping Wax as well. This bundle also saves you money!
  • A Nostril or Ear Wax service uses hard wax to remove the hairs that stick out of your nostrils or ears. Neither of these are included in any of our bundles.


An Above The Knee Clean service removes the hair from your knees to your belly button. This bundle is easier to book, & costs less than if you scheduled all the services separately! This Includes,

  • A Brazilian + Cheeks Wax
  • A Thigh Wax (above the knee)
  • Happy Trail (hair below the belly button)


Soft Wax is removed with a strip, whereas Hard Wax solidifies on the skin and is removed by hand. Unless specifically listed as a Hard Wax service, we use a combination of the two during our waxes to maximize time and efficiency, as well as minimizing cost and discomfort for our clients!


SOFT WAX:

  • More exfoliating to the skin
  • Lower melting point
  • More efficient for areas of application, time + cost

HARD WAX:

  • Typically less painful as it's gentler on the skin
  • Higher melting point
  • Less efficient for areas of application, time + cost


Facials

 Facials are an excellent way to maintain the skin’s health. Having a facial on a regular basis means that the skin is properly cleansed, exfoliated, and nourished. The end result is skin that is hydrated, evenly toned, and youthful. 

A facial at Skinologie provides relaxing will provide results and relaxation! non-invasive skin resurfacing treatments available today! It delivers long-term skin health & can be tailored to meet the specific needs of all skin types. HydraFacials offer instant, noticeable results by removing dead skin cells & extracting impurities while simultaneously bathing the new skin with cleansing, hydrating & moisturizing serums. This invigorating treatment is soothing, refreshing, non-irritating and immediately effective with absolutely no required downtime. We offer a wide range of HydraFacial services for as little as 30 minutes, or up to 105 minutes with added specialty skincare services & deep relaxation benefits! 


While all of our facials & skincare services are effective, HydraFacials offer advanced technology via machine that other skincare services can't compete with! As traditional facials treat the surface layers of the skin, HydraFacials are significantly more extensive by cleansing the deeper layers of your skin while simultaneously exfoliating the surface layers, delivering more effective & immediate results for an instant glow! We don't like to play favorites, but if we're talking about which treatment is better, the answer will be HydraFacial any day! 


Traditional facials work on the surface layers of the skin, while a HydraFacial goes much deeper. The magic is in the wand! It works like a vacuum to open pores for deep cleansing & easy extraction of impurities & dead skin cells, while simultaneously pumping products into the skin. This allows for deeper penetration into your skin's layers of the active ingredients in the cleanser, exfoliant, hydrators, & boosters for the most effective treatment possible. 


Cleansing & Exfoliation

  • Deeply cleanses and exfoliates with an enzyme or gentle peel to uncover a new layer of skin. But no worries, by removing the top layers of dead skin during the treatment, you won't have to deal with any downtime or peeling like you would with a traditional chemical peel.

Extractions

  • Removes impurities from pores or blemishes with painless, gentle suction. HydraFacials can also help to bring painful blemishes under the skin up to the surface & rapidly speed up the healing process!

Hydration

  • Your skin will be saturated with intense moisturizers & deeply nourishing, personalized ingredients to deliver the utmost hydration possible.

Boosters

  • We offer an array of boosters made up of potent formulas packed with active ingredients that target and treat specific concerns. 

Personalization

  • We can personalize any treatment to perfectly address your specific skin type, needs & concerns! By switching out certain exfoliants or boosters, we can perfectly tailor the service to you and deliver the best possible results!



Each of our HydraFacial treatments can be tailored to your specific skincare concerns & needs! We offer a wide array of HydraFacial services, so there's something for everyone to enjoy!

  • The Express HydraFacial is best for maintenance, but it's a great starter service too if you'd like to "dip your toes" into this type of skincare! It's also budget friendly & ideal for those with time constraints!
  • The Clarifying HydraFacial is perfect for those who want to specifically target acne or break outs! Deeply exfoliating, clarifying and brightening, with extractions to clear out your pores, & LED light therapy to purify the skin & promote deep product penetration! 
  • The Afterglow Hydrafacial is ideal for those wanting to glow brighter than the sun! Not only will this service immediately brighten, tighten, & plump the skin with the added boosters, but you will also receive a deeply relaxing scalp and neck massage!
  • The Prenatal Glow HydraFacial is just like the Afterglow Hydrafacial, with a few product switches to make it Pregnancy Safe! This is the HydraFacial to book if you're expecting. And also, congratulations on your newest addition!
  • The Dreamy HydraFacial will leave you refreshed, rejuvenated, & radiant! You'll get all the skincare benefits with a Glycolic Acid exfoliation, LED Light Therapy, our soothing Hydrojelly Mask, & complete relaxation with targeted massage! 
  • The Ultimate HydraFacial Experience is our most in-depth, all-encompassing & relaxing HydraFacial yet! If you want a little bit of everything, this is the HydraFacial service for you. We start by dermaplaning to remove dead skin & peach fuzz, followed by Glycolic Acid exfoliation, pro-youth peptides, brightening boosters, LED light therapy, & a soothing HydroJelly mask. With an ultra-relaxing massage to finish, you'll be floating on Cloud Nine & leave with absolutely glowing skin!


HydraFacials

These non-invasive treatments improve skin health, address individual concerns,
& create a glow like no other. Unlike traditional facials, it’s performed via device rather than by hand, for deeper product penetration & longer lasting results! 

A HydraFacial is one of the most powerful, non-invasive skin resurfacing treatments available today! It delivers long-term skin health & can be tailored to meet the specific needs of all skin types. HydraFacials offer instant, noticeable results by removing dead skin cells & extracting impurities while simultaneously bathing the new skin with cleansing, hydrating & moisturizing serums. This invigorating treatment is soothing, refreshing, non-irritating and immediately effective with absolutely no required downtime. We offer a wide range of HydraFacial services for as little as 30 minutes, or up to 105 minutes with added specialty skincare services & deep relaxation benefits! 


While all of our facials & skincare services are effective, HydraFacials offer advanced technology via machine that other skincare services can't compete with! As traditional facials treat the surface layers of the skin, HydraFacials are significantly more extensive by cleansing the deeper layers of your skin while simultaneously exfoliating the surface layers, delivering more effective & immediate results for an instant glow! We don't like to play favorites, but if we're talking about which treatment is better, the answer will be HydraFacial any day! 


Traditional facials work on the surface layers of the skin, while a HydraFacial goes much deeper. The magic is in the wand! It works like a vacuum to open pores for deep cleansing & easy extraction of impurities & dead skin cells, while simultaneously pumping products into the skin. This allows for deeper penetration into your skin's layers of the active ingredients in the cleanser, exfoliant, hydrators, & boosters for the most effective treatment possible. 


Cleansing & Exfoliation

  • Deeply cleanses and exfoliates with an enzyme or gentle peel to uncover a new layer of skin. But no worries, by removing the top layers of dead skin during the treatment, you won't have to deal with any downtime or peeling like you would with a traditional chemical peel.

Extractions

  • Removes impurities from pores or blemishes with painless, gentle suction. HydraFacials can also help to bring painful blemishes under the skin up to the surface & rapidly speed up the healing process!

Hydration

  • Your skin will be saturated with intense moisturizers & deeply nourishing, personalized ingredients to deliver the utmost hydration possible.

Boosters

  • We offer an array of boosters made up of potent formulas packed with active ingredients that target and treat specific concerns. 

Personalization

  • We can personalize any treatment to perfectly address your specific skin type, needs & concerns! By switching out certain exfoliants or boosters, we can perfectly tailor the service to you and deliver the best possible results!



Each of our HydraFacial treatments can be tailored to your specific skincare concerns & needs! We offer a wide array of HydraFacial services, so there's something for everyone to enjoy!

  • The Express HydraFacial is best for maintenance, but it's a great starter service too if you'd like to "dip your toes" into this type of skincare! It's also budget friendly & ideal for those with time constraints!
  • The Clarifying HydraFacial is perfect for those who want to specifically target acne or break outs! Deeply exfoliating, clarifying and brightening, with extractions to clear out your pores, & LED light therapy to purify the skin & promote deep product penetration! 
  • The Afterglow Hydrafacial is ideal for those wanting to glow brighter than the sun! Not only will this service immediately brighten, tighten, & plump the skin with the added boosters, but you will also receive a deeply relaxing scalp and neck massage!
  • The Prenatal Glow HydraFacial is just like the Afterglow Hydrafacial, with a few product switches to make it Pregnancy Safe! This is the HydraFacial to book if you're expecting. And also, congratulations on your newest addition!
  • The Dreamy HydraFacial will leave you refreshed, rejuvenated, & radiant! You'll get all the skincare benefits with a Glycolic Acid exfoliation, LED Light Therapy, our soothing Hydrojelly Mask, & complete relaxation with targeted massage! 
  • The Ultimate HydraFacial Experience is our most in-depth, all-encompassing & relaxing HydraFacial yet! If you want a little bit of everything, this is the HydraFacial service for you. We start by dermaplaning to remove dead skin & peach fuzz, followed by Glycolic Acid exfoliation, pro-youth peptides, brightening boosters, LED light therapy, & a soothing HydroJelly mask. With an ultra-relaxing massage to finish, you'll be floating on Cloud Nine & leave with absolutely glowing skin!


Facials

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Massage

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